http://localhost:80 The digital repository system captures, stores, indexes, preserves, and distributes digital research material. Mon, 13 Apr 2026 11:34:54 GMT 2026-04-13T11:34:54Z http://localhost:8080/xmlui/handle/123456789/1821 A COMPARATIVE STUDY OF THE INSTITUTION OF THE COMMISSIONER FOR HUMAN RIGHTS (OMBUDSMAN) IN KAZAKHSTAN, SWEDEN, AND GEORGIA Zhuntyrbayev, Т.; Massalimova, A.; Patapas, A. The Institution of the Commissioner for Human Rights (Ombudsman) provides non-judicial protection of citizens, acting as one of the key mechanisms for responding to unlawful actions or inaction by government agencies. The purpose of this article is to compare the practice of the ombudsmen of Kazakhstan, Sweden and Georgia and to identify foreign experience for the development of the national model of this institution. To achieve this goal, comparative legal analysis, analysis of regulations, official reports of ombudsmen and statistics of citizens' appeals were used. The results of the study showed that despite the similarity of the basic functions, the actual influence of the ombudsmen varies significantly and is determined by the scope of the mandate, the instruments of influence, the level of parliamentary participation and the degree of publicity of the activities. Based on the results of the analysis, a number of recommendations were formulated to strengthen the role of the Commissioner for Human Rights in Kazakhstan, including the development of parliamentary control over the implementation of recommendations, the use of publicity potential and the exercise of powers to appeal to the Constitutional Court, which makes it possible to increase the effectiveness of human rights activities. Mon, 30 Mar 2026 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/1821 2026-03-30T00:00:00Z http://localhost:8080/xmlui/handle/123456789/1820 ҚАЗАҚСТАН РЕСПУБЛИКАСЫНДАҒЫ САЯСИ МӘДЕНИЕТТІҢ ЭВОЛЮЦИЯСЫ Гаипов, З.; Кунтуов, Н.; Егемберды, Е.; Исаева, М.; Marinov, А. Мақалада Қазақстан Республикасындағы саяси мәдениеттің эволюциясы мен қазіргі трансформация үдерістері жан-жақты талданады. Авторитарлық және демократиялық саяси мәдениет үлгілері салыстырылып, қазақстандық саяси мәдениеттің аралас сипаты ғылыми тұрғыда негізделеді. Сонымен қатар, жаһандану, бұқаралық мәдениет және ұлттық бірегейлік арасындағы өзара байланыс зерттеледі. Қазіргі Қазақстандағы электораттың саяси белсенділік деңгейі, азаматтық қоғам институттарының рөлі және Президенттің саяси реформаларына қатысты ұстанымдар қарастырылады Mon, 30 Mar 2026 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/1820 2026-03-30T00:00:00Z http://localhost:8080/xmlui/handle/123456789/1819 COMPARATIVE ANALYSIS OF CITIZEN COMPLAINT HANDLING: KAZAKHSTAN FOREIGN COUNTRIES Sadvakassova, K.; Junusbekova, G.A.; Šukvientienė, A. The study is aimed at developing scientifically based proposals for the modernization of the system for considering citizens' appeals in the Republic of Kazakhstan based on a comparative analysis of the international experience of digital public administration. The purpose of the study is to determine organizational, legal and technological mechanisms that can increase the efficiency of processing appeals, transparency of procedures and the level of citizens' confidence in state institutions in the context of digital transformation. The analysis found that successful models are based on the principle of «only once» unified digital identification, interagency data exchange, process standardization and the use of intelligent solutions. For Kazakhstan, measures have been proposed to further debureaucratize the system including the introduction of a single mobile identifier, the development of a secure data exchange platform, the transition to proactive services for life scenarios, the integration of AI tools and increased transparency of access to personal data through the citizen's personal account. The implementation of these steps requires an update of the digital government strategy with clear KPIs and an architecture of intersystem compatibility. Mon, 30 Mar 2026 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/1819 2026-03-30T00:00:00Z http://localhost:8080/xmlui/handle/123456789/1818 Развитие отечественного информационного пространства в контексте реализации внешней политики Республики Казахстан Жапарлина, Б.С. Цель исследования: научно обосновать и разработать операционную модель и KPI-контур «сквозного» управления внешнеполитическими коммуникациями РК, обеспечивающие рост вероятности целевых внешнеполитических исходов. Thu, 01 Jan 2026 00:00:00 GMT http://localhost:8080/xmlui/handle/123456789/1818 2026-01-01T00:00:00Z